Frequently Asked Questions

Find some of the most frequently asked questions

If you want more details or have more questions, our team is ready to answer you.

Do you accept pets?

We currently do not accept pets inside our lofts. Our goal is to maintain a comfortable and harmonious environment for all residents, so we appreciate your understanding.

What is Mutuo Vive and how does it work?

Mutuo Vive is a lodging concept in Guadalajara that combines design, practicality and community. We offer furnished lofts for people looking for a flexible, comfortable and functional home, ideal for stays from one month to one year. You choose the time, we take care of the rest.

What is the difference between the Lofts models?

We have three types of lofts:

Standard Loft (29 m²): Practical and functional, ideal for a single person.Loft

Executive (29 m²): Same size as the standard one, but with a warmer interior design and more complete furniture.

Superior Loft (42 m²): More spacious, ideal for those who need more comfort or share space.

All include services, furniture and access to our amenities.

What amenities do they have?

As a Mutuo Vive resident, you have access to:

  • Panoramic Rooftop
  • Coworking
  • Amena Restaurant
  • Laundry area
  • Parking
  • Exclusive events and experiences for the community
What documentation is needed to enter?

For monthly contracts we request:

  • Official identification (INE or passport)
  • Updated proof of tax situation
  • Proof of income for the last 3 monthsProof of address
  • Letter of employment recommendation
  • 2 personal references and 2 work references

For companies: additional documents are requested (articles of association, power of attorney, etc.)

Is Mutuo Vive suitable for staying per night or per month?

Both.

We have two types of stay:

Short term (per night): Ideal for express trips or getaways.

Long term (monthly): Perfect for people moving to Guadalajara, working on projects, studying, or simply wanting a flexible residential experience.

Are Mutuo Vive offices available for rent?

In Vive Mutual we focus on offering high-quality living spaces for long and short stays. Although we have common areas such as coworking, we do not offer private offices for rent.

However, we can connect you to our sister office rental company, Crea Mutual, which offers fully equipped, private and flexible spaces to adapt to the needs of your company.

What are the check-in and check-out times?

The schedule of Check-in It is starting at 3:00 p.m. And the Check-out It's at 12:00 p.m.We have the option of Late check-out until 3:00 p.m. with an additional cost of $400 MXN, and the possibility of Early check-in, subject to availability. The minimum age for check-in is 18 years.

What is included in the nightly rate?

Your rate includes:

  • Furnished and equipped loft accommodation
  • Air conditioning and high speed Wi-Fi
  • Continental breakfast included in Amena Sky Bar
  • Access to common areas such as rooftop, lounge, terraces, coffee bar and living rooms
  • Free parking
  • 24/7 security and card-controlled access
Can I cancel for free?

Yes, as long as you cancel with at least 3 days in advance.
The policies are:

  • Cancellation 3 days earlier or more: free of charge
  • Cancellation 2 days before: the first night is charged
  • Cancellation Same day: the full stay is charged

Is there parking?

Yes. For guests of stay per night, parking is included at no additional cost.In case of accommodation per month, parking has an extra cost.

Privileged location

Close to everything that matters

At Mutuo Vive you'll be in the heart of Guadalajara: surrounded by culture, gastronomy and urban life, just minutes from all the essentials.
  • A 5-minute walk from the Chapultepec corridor
  • 2 blocks from La Minerva
  • 40 minutes from Guadalajara Airport

In addition, you have public transport, bike routes and a wide range of restaurants, cafés and activities just around the corner.

Live connected to the city, without losing the comfort of your home.

Recommended by those who have already experienced the experience

With outstanding ratings on major travel platforms, where hundreds of guests have shared their experience.